ABOUT THIS PROJECT
The World Turtle pendant is a customizable and interchangeable turtle necklace. Each pendant is made with a combination of durable 930 sterling silver for the base and geometric wood and resin form for the turtle shell. Powerful magnets are integrated in the design and connect the shell with the base. Add different shells to your collection to create unique and changeable looks!
All World Turtle pendants are hand crafted in our Vancouver studio. Pendants include a 20” sterling silver chain.
Our pendants take approximately 4-5 weeks in production. Please plan accordingly.
Once the pendant is ready and sent, delivery time depends on the country from which the pendant is ordered, and the type of courier service selected.
Our return policy lasts 30 days from the moment you receive your order. In order to complete a return, we require a receipt or proof of purchase. Once returned, we will provide a refund for the full product amount.
We will replace an item if defective or damaged. We can also exchange for the same item if there are sizing issues within 30 days of receiving your order. Please visit out FAQ page for more information on our resizing policy.
GLO ring resizing carries an additional $10 fee for domestic customers to cover the cost of reshipping the new ring or $13.90 for our international customers.
Please email us at firstname.lastname@example.org to request a return or an exchange.
FREQUENTLY ASKED QUESTIONS
CAN I MAKE A CUSTOM DESIGN?
We always strive to create the perfect piece for you. If you have a special request for your order, we will do our best to accommodate.
While we cannot change the overall design of the piece (such as making the green auroras in Aurora Borealis purple or adding a dolphin to Coral Reef), we are able to modify existing elements (such as having more fuchsia than blue in Eternal Supernova or less wind in Waltz of the Winds!).
Please get in touch with us if you have a special request.
WHAT KIND OF SILVER DO YOU USE?
WHAT IS THE TURTLE PENDANT MADE OF?
HOW IS IT MADE?
DO YOU SHIP TO MY COUNTRY?
We ship worldwide. Shipping cost is calculated at checkout.
WHAT IS THE SIZE?
Length (head to tail): 35mm
Depth (shell): 18mm